Cerena

Cerena M.

Identity Verification
Online Training
Police Check
Administering medication
Fenced garden
Ambassador
Pet Sitter of the Month
Christmas Badge

Retirement = more time playing (I mean caring) for your pets. BENDIGO region.

110 reviews
Response rate: 96%
Last seen 1 day ago
About Cerena
PLEASE READ to find out what SERVICES I OFFER. All prices are negotiable. PUBLIC HOLIDAYS have a 10% holiday fee on top of normal price, and ALL bookings will have GST added once booking has been approved.

I am now looking after DOGS & CATS at my home. Some conditions do apply. (Pet Hosting - read below for more info.)

Awarded PET SITTER OF THE MONTH for September 2017.
Hi, I'm Cerena.
I am married and have 2 children and 3 indoor furbabies.
I am retired from the Navy so I have plenty of time to spend playing, I mean caring, for your pets.
I LOVE ALL PETS.
I have had many years (over 25yrs) of caring for my own animals as well as those of friends, family and word of mouth/referrals.
(To read more about me, scroll down to "MORE ABOUT THE PET MINDER)

Pets I have had experience looking after:
CATS - DOGS - BIRDS - HORSES - RATS - GOATS - RABBITS - COWS - SNAKES - GUINEA PIGS - FISH - CHOOKS - DUCKS
If your pet is not listed above, never fear, I will look after them for you.

THE BASICS.
* ALL bookings start with a MEET and GREET (after you have placed a booking) at your home (for sitting & visits) or at my home (for hosting) ASAP. If we all get along I then APPROVE the booking and you PAY to RESERVE your spot.
* ALL SERVICES WILL INCLUDE DAILY UPDATES/PHOTOS etc if requested.
* For BOOKINGS of 7 or more DAYS you will receive 5% DISCOUNT, depending on the service booked (plus further discounts for longer bookings of 14 days, see below).
* Choose ANY ADDITIONAL SERVICES and you will also receive a DISCOUNT on those chosen.
* REPEAT CUSTOMERS will receive a BONUS 10% DISCOUNT on ALL FUTURE BOOKINGS.
* FUEL SURCHARGE: this only applies to bookings MORE THAN 10km from KANGAROO FLAT POST OFFICE.
The fuel surcharge will be applied for every km over 10km, calculated from Kangaroo Flat Post Office to your home, then back to KANGAROO FLAT POST OFFICE. This will be calculated at the meet-n-greet if new customer, or before approval if repeat customer. The surcharge is $0.50c PER KM TO and FROM the booking.
For eg 1: you are 16km from me, house sit. Fuel Surcharge will be $6 extra per night. ($3 TO & $3 FROM = $6.)
For eg 2: you are 16km from me, house visit (2 visits a day). Fuel Surcharge will be $12 per day. ($3 TO & $3 FROM = $6 x 2)
(If you are a REPEAT CUSTOMER, your 10% discount DOES NOT include the cost of the fuel surcharge. The 10% discount will be applied BEFORE the fuel surcharge is added to your booking total)

MY SERVICES.
Here are the services I offer (can be adjusted to suit us both, I may have forgotten something)

* PET HOSTING (Your pet stays at MY Home) Please make sure your pet/s (specifically dogs) are bathed before they are dropped off to us.
ALL DOGS/CATS MUST BE UP TO DATE WITH VACCINATIONS & MUST BE DESEXED. YOU WILL BE REQUIRED TO SHOW PROOF OF THIS. MUST HAVE HAD VACCINATION AT LEAST 2 WEEKS PRIOR TO BOOKING.
Price starts at $30 per NIGHT.
If days are required, that will be extra.

I now accept Dogs & Cats at my home.
Dogs will be locked in a large dog run during the night (if required) and will play in our large fenced back yard during the day.
Cats will be in a cattery, with walks around yard on a lead/harness if they wish.
All other pets are welcome, but they must have their own cage etc. We do have 1 large enclosure available.
Pick Up and Drop Off can be arranged at Pet Taxi prices.
You will need to provide their food.

* PET/HOUSE SITTING (I STAY the NIGHT/S in YOUR home)
You DON'T have to have a pet to use this service.
Booking Discounts: 7 or more days 5% - 14 or more days 10%.
Included with this service - I will WATER YOUR GARDEN, BRING IN YOUR MAIL & PUT OUT YOUR BINS.
If you have pets then PLAY and SNUGGLES are a MUST. You will also receive a discount on GROOMING and WALKING if you choose them.

* HOUSE/PET VISITING (this is where I VISIT YOUR HOME during the day, 1/2hr visits)
Price includes 2 visits per day. Booking Discounts: 7 or more days 5% - 14 or more days 10%.
If you only require 1 visit per day, the price drops by $10. (This will be manually adjusted after you place the booking and we have the MEET and GREET.)
You DON'T have to have a pet to use this service.
Included with this service - I will WATER YOUR GARDEN, BRING IN YOUR MAIL & PUT OUT YOUR BINS.
If you have PETS then PLAY and SNUGGLES are a MUST. You will also receive a discount on GROOMING and WALKING if you chose them.

* PET DAY CARE (In MY home or YOUR home).
Booking Discounts: 7 or more days 5% - 14 or more days 10%.
This service is offered BETWEEN 930am and 230 pm in YOUR home, any time in mine.
You will also receive a discount on GROOMING and WALKING with lots of cuddles and play time if you chose them.

* DOG WALKING (YOUR home area)
Walks are for approximately 1/2 an hour. 2 small to medium or 1 large per walk. MUST be on a LEASH.
You will also receive a discount on GROOMING if you chose it.

* PET GROOMING - I have a great Mobile Dog Wash that comes and pampers your pet.

* PET TAXI (price starts at $20)
I can PICK UP and DROP OFF your pets to and from your home to places such as the vets, groomers and more.
Emergency and pre-planned trips available.
I am based in Kangaroo Flat.
1 Pick up and 1 drop off in Kangaroo Flat is $10.
1 pick up in KF and drop off elsewhere (no more than 10km from KF) is $20.
1 Pick up (no more than 10 km from KF) and drop off (no more than 10 km from KF) is $30.
If pick up and or drop off is more than 10 km from KF, then price will be $30 plus $1 per km (distance calculated from 10Km from KF)

* MEDICATIONS
Giving your pet medications will not be a problem for me. I have had plenty of practice over the years.

* CATS
If your cat will let me, I can clip their claws and bath/brush them as well, if you would like me to.
Taking them for a walk on their leash/harness is also not a problem.
(I do the above with my 3 cats)

If I have forgotten to mention something here, please just ask, I am sure we can work something out.
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Children at home
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Owns pets
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Police Check
Pets Accepted
Small Dog
Medium Dog
Large Dog
Giant Dog
Puppy
Cat
Bird
Rabbit /
Guinea Pig
Cerena's Home
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Type: House
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Large backyard
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Fenced backyard
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Household
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Pets sleep indoors
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Pets sleep outdoors
Policy
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Cancellation: Strict
A full refund will be offered to Pet Owners if they cancel up until 14 days before the booking at 12 noon. After which Pet Owners will be charged 50% of the total booking value.
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Accepts last-minute bookings
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Accepts long-term bookings
Residential Pets
Chocy
11 years old
Cat
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Good with Children
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Good with Cats
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Good with Children
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Good with Cats
Maddy
10 years old
Cat
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Good with Cats
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Good with Cats
Simba
11 years old
Cat
success
Good with Children
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Good with Children
Reviews & Testimonials
repeat87 repeat stays
110 reviews
Ryan O.
Pet Day Care - Nov 4, 2018
Fast to respond, very professional
Renee W.
Dog Walking - Oct 22, 2018
It was such a relief to know that he was in good hands. Thanks Cerena!
Jacqui W.
Pet Day Care - Oct 13, 2018
Cerena was fantastic and so friendly. Highly recommend
Lisa T.
Pet Sitting - Apr 15, 2018
Absolutely fantastic!
Service & Rates
Overnight Pet Services
Pet Hosting
Away from home
$ 37 / night
Pet Sitting
At Pet's Home
$ 37 / night
Daytime Pet Services
Pet Day Care
$ 37 / session
House Visiting
$ 37 / session
Dog Walking
$ 27 / session
Dog Grooming
$ 74 / session
Dog Training
not offered
Transport
Pick Up - Drop Off
$ 20 / journey
Emergency Transport

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