Lu

Lu B.

Identity Verification
Online Training
Administering medication
Police Check
Fenced garden
Fully Vaccinated

Pet sitting you can trust!

11 repeat guests
51 reviews
Accepts Repeat Weekly Bookings for:
House Visiting, Pet Day Care
Response rate: 98%
Last seen 6 days ago
About Lu
** Please read RATES and SERVICES SECTION below prior to making a booking. THANK YOU 😊! **

When considering pet sitting rates and pet minding options, please note that your pet will be interacting with few selected, well cared for and in excellent health pets. Sometimes, the care that it will receive will be exclusive as we only accept a limited number of pets at a time and avoid excessively low rates.

The rate for CATS and other small pets is 20% LOWER than the displayed and I will modify it once booked.

We are currently only accepting bookings for SMALL and MEDIUM DOGS (10kg-15kg only), cats, and other small pets. If your pet weighs over 15kg, please search for a pet sitter who can care for that size/weight of dog.

The rate for MEDIUM dogs that we accept (maximum 15kg) is 20% HIGHER than the displayed and I will modify it once booked.

We can only accept INDOOR only dogs if they are size SMALL, CHILD FRIENDLY and TOILET TRAINED.

Please note Mad Paws keeps 20% of the rate displayed which goes towards their website, customer service and limited insurance that they provide.


Hi there!

My family and I are more than willing to care for your pet as if it were our own whilst you're away.

We are super friendly, and we will do our best to make your pet feel comfortable, safe and happy!

I will be constantly checking for signs of good health in your pet during the stay/visit and advise you immediately if I feel there's any concern.

We can provide companionship, play and administer oral medicine, and individualize the care according to your pet's personality and needs.

Our backyard is medium-sized and fully fenced, so your pet will have enough safe space to play. We also live near several great parks where we can walk to.

PUPPIES (3 weeks to 12 months) are so welcome in our home! You can be certain your puppy will benefit from our very safe, very clean environment, as well as the extra cuddles it will receive! :)

We accept indoor and outdoor pets and a maximum of THREE at a time during non-peak periods and five at a time during peak periods, so this means quite exclusive care and attention!

PET HEALTH AND DOCUMENTATION
We only accept disease-free pets, and the house is frequently cleaned, as we live in it and we make sure the space our kids play in and where your pet will be is clean at all times.
I will also need a copy of their up-to-date worming/tick/flea treatment and vaccination card to be returned to me along with the Meet & Greet questionnaire prior to approving the booking.

SHOULD WE DO A MEET AND GREET?
Meet and Greet – I will ask you to fill out a questionnaire providing details about your pet prior to accepting the booking so we better understand its needs and can provide personalized attention.
We’re no longer doing Meet & Greets in person as our Meet & Greet form is very comprehensive and provides enough information about the pet and the owner and our page includes many pictures of the type of pets we look after and positive reviews.
Rest assured your pet will be well looked after and enjoy its time with us!

WILL MY PET BE WITH OTHER PETS?
During your pet’s stay in our house there might be other pets and dogs are expected to interact with each other and will be playing and sharing the same areas.
We’ve never had any personality incompatibility issues that prevent that but if you do have any restriction to it, please let us know so we can apply a strategic rotation system for each pet within the various spaces of the house, so they remain contactless.
All dogs that we have cared for to date have been extremely friendly, lovely, with amazing, adorable personalities, and very well looked after by their owners. The great majority of them is small, and very few medium sized.
We would look after a big dog as an exception only if the owner has exhausted other options and is still seeking assistance in a particular period, but only if the owner can demonstrate that the dog is very well trained and overly friendly with both kids and other dogs.
If you require your dog or cat to be the very only pet being looked after by us, please specify that at the time of booking, as the rate will increase to reflect the exclusive service as per above.

MALE DOGS
Please note that male dogs (even the fully toilet trained ones) tend to mark territory with wee when they are among other male dogs and until they adjust to the new environment, so they tend to be kept in the backyard most of the time until they show to us that they have adjusted and are no longer marking, so they can stay inside with us.

Your pet can sleep inside or outside. If outside, you will need to provide a crate as we don’t allow any pet to sleep outside without one. We prefer your pet to sleep inside our home. In this case, for everyone’s peace of mind, it is imperative that the pet is child friendly. If the pet is not toilet trained, we find that the laundry is the best place for them to sleep.

RATES
Please note that I have different rates for different dates according to pet sitting demand / season.

I also have different rates according to the pet care requirements.

We only look after puppies that are 8 weeks and older. We love puppies and they are so welcome at my home!

ADULT – 12 months and older (1 or 2 feedings a day)
PUPPY – under 12 months (2 or 3 feedings a day)
YOUNG PUPPY – 8 weeks to 12 weeks old (3 or 4 feedings a day)

The higher PUPPY rate simply reflects the extra time and care that puppies require due to their typical learning curve (e.g., extra cleaning due to common potty accidents, extra feedings per day, extra attention time, assistance with common behaviour issues such as separation anxiety, extra play time, etc).

YOUNG PUPPIES that are younger than 12 weeks (we only accept puppies at least 8 weeks old) usually require 4 feedings per day, sometimes frequent potting breaks, more checking and more attention and care overall, as they are very delicate and are in an intense routine transition period. So, the rate for young puppies of less than 12 weeks is slightly HIGHER THAN THE RATE DISPLAYED, and I ask you to contact me to get the correct rate and check my availability for the period you need.

WHAT SERVICES DO YOU PROVIDE?
We currently offer pet hosting and pet sitting.
We offer HOUSE VISITING only in MANGO HILL.

1- PET HOSTING (overnight pet sitting at my home) (up to 24 hours of care)

It includes feeding, fresh water, administration of medication, cleaning, and disposal of pet waste, play and companionship, photo updates.

It includes one 15-minute walk. If additional walks are required or if a longer walk is required, please book it as an additional service.

OWNER TO PROVIDE (enough for the stay): poop bags, pet usual food, treats, medication (if applicable), bedding, toys, and pee pads for eventual rainy days and for puppies.

2 - PET DAY CARE: (day pet sitting at my home) (up to 12 hours of day care)

It includes feeding, fresh water, administration of medication (if applicable), disposal of pet waste, play and companionship, photo updates.

Please book the number of walks, if required, separately.

OWNER TO PROVIDE (enough for the day): poop bags, pet usual food, treats, medication (if applicable), bedding, toys, and pee pads for eventual rainy days and for puppies.

3. HOUSE VISITING (20min - 30min)

It includes feeding, fresh water, administration of medication (if applicable), disposal of pet waste, play during visit, photo updates.

Please book the number of walks, if required, separately.

OWNER TO PROVIDE (enough for the day): poop bags, pet usual food, treats, medication (if applicable).

Keys can be dropped off at and picked up from my house or placed in an agreed safe location in your house.

RATES
Drop offs and pick-ups are available between 7am and 7pm.
Pet hosting – One fixed rate for up to 24 hours of care.
Pet day care – Two options:
1. One fixed rate for up to 6 hours of care (rate displayed in Mad Paws)
2. One fixed rate for over 6 hours of care up to 12 hours of care. (rate will be double the rate displayed in Mad Paws)

SURCHARGES
Surcharge of $20 per drop off and $20 per pick-up from 7pm-10pm and 6am-7am.

Surcharge of $30 per drop off and $30 per pick-up from 10pm to 6am.

Surcharge of $6 per extra hour agreed in advance over a 24-hour period of care.

Surcharge of $20 per late drop off hour and $20 per late pick-up hour not agreed in advance or over a 24-hour period, which will need to be paid in cash at time of drop off / pick up.

We ask you to please respect the agreed drop off/pick up times as we might need to leave the house right after a pick up for a commitment and a delay in the drop off might mean we no longer can accommodate the booking or that we might need to re-arrange the pick up to a later time when we’re back in the house and you would be liable for the extra hours not agreed in advance.
We arrange our commitments based on the agreed drop off /pick up times, so it’s best for all to stick to the agreed times and usual hours to avoid any surcharge.

** Please note that unfortunately:

- due to safety reasons, I cannot care for aggressive or restricted, or escape artists, even though we have a fully fenced backyard. I also cannot walk/host dogs or cats with out-of-date worming/tick/flea or vaccinations, or that haven't been microchipped.

- I cannot accept dogs or cats that shed/whine/bark/howl excessively or dig/chew, to avoid property damage issues and to respect our neighbours.

- I can only accept dogs that are CHILD FRIENDLY.


I look forward to caring for your pet soon! :)

...
/static/icons/success.svg
Children at home
/static/icons/success.svg
Owns pets
/static/icons/success.svg
Police Check
Pets Accepted
Small Dog
Medium Dog
Large Dog
Giant Dog
Puppy
Cat
Bird
Rabbit /
Guinea Pig
Lu's Home
/static/icons/success.svg
Type: House
/static/icons/success.svg
Medium backyard
/static/icons/success.svg
Fenced backyard
/static/icons/success.svg
Household
/static/icons/success.svg
Pets sleep indoors
/static/icons/success.svg
Pets sleep outdoors
Policy
/static/icons/success.svg
Cancellation: Strict
A full refund will be offered to Pet Owners if they cancel up until 14 days before the booking at 12 noon. After which Pet Owners will be charged 50% of the total booking value.
/static/icons/success.svg
Accepts last-minute bookings
/static/icons/success.svg
Accepts long-term bookings
Reviews & Testimonials
51 reviews
Sarah - Leigh K.
Pet Hosting - Mar 11, 2024
Lu was great - sent photos and looked after Holly amazingly.
Johanna B.
Pet Hosting - Jan 11, 2024
Lu took amazing care of our dog Ziggy. We were kept updated throughout his stay with photos & messages letting us know how he was going. Highly recommend Lu
Kate W.
Pet Hosting - Jan 2, 2024
Lu and family were great! Super responsive. Kept us up to date and we had a happy cat who enjoyed his vacay too. Thank you Lu.
Ellise R.
Pet Day Care - Nov 25, 2023
Mango loved her stay! She is very happy when it comes to time to pick her up
Service & Rates
Overnight Pet Services
Pet Hosting
At Sitter's Home
$ 73 / night
Pet Sitting
At Pet's Home
not offered
Daytime Pet Services
Pet Day Care
$ 73 / day
House Visiting
$ 73 / visit
Dog Walking
not offered
Dog Grooming
not offered
Dog Training
not offered
Transport
Pick Up - Drop Off
$ 25 / journey
Emergency
Transport
Available