If you’ve ever researched pet insurance in Australia, you’ll know the feeling. A dozen internet tabs open. A lot of fine print. Very few straight answers.
For Aussie pet parents weighing up pet insurance, Buddy Pet Insurance has been getting attention for doing something a little differently. And it’s earned them award-winning status for ‘exceptional quality’ when rated among 30+ pet insurance providers.
Well explain further, but for now, feel free to breathe a sigh of relief.
We’ve done the homework on the best pet insurance Australia has to offer, so you don’t have to!
In a sea of pet insurance policies, here’s why choosing the right one matters
It’s a universal reaction to hesitate when signing up to pet insurance, with the fear that they won’t pay your claim when you need it. That’s where Buddy Pet Insurance cuts through the ambiguity.
In a category with an abundance of fine print and bamboozling technicalities, the team at Buddy have carved out a different path. One built on transparency, quality, and giving back in a way that’s tangible and ongoing.
They’re upfront in announcing that, to date, they’ve reimbursed over $788 million to Aussie pet parents. Being there at the time they most need it.
Many of the independent comparison sites – like Choice, Finder and Mozo – rate Buddy Pet Insurance as one of Australia’s best options for pet parents.
Mozo even awarded their gold cover policy the Expert’s Choice award 2025 for Exceptional Quality, commending the “generosity of additional benefits and flexibility of options”.
If that doesn’t scream value for money, we don’t know what does!
Why pet insurance in Australia feels confusing
Two primary reasons why so many Aussie pet parents put off pet insurance:
#1 “My pet is young and healthy, so I’ll get it later”
A common mistake, unfortunately, because ask any Vet and they’ll give you some alarming stats on just how many furry patients come in following an accident. Their cat breaks their leg while jumping off the kitchen counter like a parkour star. Or their dog swallowed the remnants of the chew toy they tore into bite-sized pieces.
Emergency surgery, overnight hospital stays, diagnostic imaging, and treatment for allergies or chronic illness are everyday realities in vet clinics across the country.
#2 Information overload and fine print fatigue
The overwhelming tsunami of options, each with inclusions, exclusions, conditions, and fine print is enough to make your head spin. Common pain points include:
- Not understanding what each policy actually covers
- Coverage limits buried deep in product disclosure statements
- Unclear exclusions that only surface at claim time
- Feeling unsure whether a treatment will actually be covered
This lack of transparency is often what fuels uncertainty around pet insurance. Not because coverage doesn’t exist, but because pet parents don’t feel confident navigating it.
How Buddy Pet Insurance is different
Buddy Pet Insurance does a few things differently…
✔️ They’re focused on transparency and usability, working with pet parents, not against them. GapOnly® is a perfect example of this, where you only pay the ‘gap’ – reducing your upfront payment and saving you from submitting multiple forms for reimbursement¹. Hallelujah, right?!
✔️ They’re award-winning value is recognised by independent experts. Earning the Mozo Experts Choice Award for Exceptional Quality Pet Insurance proves their strong value, reliable coverage, and positive customer experience. Buddy offer some of the most generous claim limits (up to 90% of eligible vet bills, up to $35,000 a year). With over 200,000 dogs and cats insured, they must be doing something right!
But the one thing they do that sets them apart from the rest?
Buddy Pet Insurance gives back to the community, through their ‘Giving Program‘.
Buddy is the only pet insurance brand in Australia with a $1 million annual commitment to animal and vet welfare.
Their comprehensive care doesn’t stop with your furry friend. It extends to the wider animal community. Not just when something goes wrong, but every day in between.
The Buddy Giving Program offers long-term commitment to care, advocacy, and second chances for pets across Australia. They help fund animal shelters, research initiatives, and scholarship programs for aspiring vets and vet nurses. Choosing Buddy Pet Insurance means you’re supporting this mission too!
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Is Buddy Pet Insurance right for your pet?
At the end of the day, pet insurance should make life easier, not more complicated.
For Aussie pet parents who want clarity, confidence, and cover they can actually rely on, Buddy Pet Insurance stands out for all the right reasons.
With award-winning quality, a transparent approach to claims, and a genuine commitment to giving back to the wider animal community, Buddy offers more than just protection for your pet. It offers peace of mind with purpose, and that’s a difference worth paying attention to.
¹Assessment times may vary. GapOnly® is only available at participating vets. The gap is defined as the difference between the eligible vet’s invoice and the claim benefit under your policy. Policy terms and conditions apply. Please visit GapOnly® to search for participating vets. GapOnly® is a trademark owned by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183.
Buddy Pet Insurance policies are issued by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183. Distributed and promoted by Greenstone Financial Services Pty Ltd ABN 53 128 692 884, AFSL 343079. Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing or choosing to continue with the product.
PDS and TMD available at buddypetinsurance.com.au
